Warranty Policy

Double-Frame Trampoline

Please check the warranty period for the parts using the part numbers listed in Chapter 4, “Part List,” of the manual.

  • Limited Warranty

  • Frame(#A #B #E): 10 Years

  • Main Parts(#C #D #F #G #H #K): 2 Years

  • Other Accessories: 1 Year

In-Ground Trampoline

Please check the warranty period for the parts using the part numbers listed in Chapter 4, “Part List,” of the manual.

  • Limited Warranty

  • Frame(#A #B #E) : 5 Years

  • Main Parts(#F #G #H #I #J #K) : 2 Years

  • Other Accessories : 1 Year

Rectangle Trampoline

Please check the warranty period for the parts using the part numbers listed in Chapter 2, “Part List,” of the manual.

  • Limited Warranty

  • Frame(#A #B #C #D #E) : 3 Years

  • Main Parts(#F #G #H #J #K #Q) : 1 Years

  • Other Accessories(#M #L #S) : 3 Months

Trampoline Pad

  • 1 year
  • Limited Warranty

Important

  • Exacme warranty does not cover but not limited to damages caused by abuse, misuse, commercial and abnormal usage, natural acts of nature, such as wind conditions, hurricanes, thunder, rain, excessive heat and cold conditions or sun damage.
  • Exacme doesn't warranty against fading or discoloration of paint, pad, mat, net or any parts of the trampoline, as we cannot control the type of environment or condition the trampoline is put under.
  • Third-party purchases are not covered.
  • Exacme is not responsible for any labor charges or damages that may occur during the installation process.